SCM is so complex that scm solutions should be provided with proper consulting/experiance and software together. The news below shows the new approach of i2, world leading SCM solution vendor, to sell its software with i2's consulting capability together becasue it is not easy to just use scm software without proper consulting capability.
Implications:The success of implementing new system does not depends on software itself, but the proper consulting and experance is more important than software itself.
Excerpt from news (http://seekingalpha.com/article/73288-i2-technologies-turn-around-part-1?source=yahoo )
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Due to the complex nature of Supply Chain Management systems, i2 realized that it can't just sell customers its software and expect them to extract the real benefits out of it like ERP software products. Therefore, i2 has re-organized its entire company to become a very efficient provider of SCM results. It consults, implements and it even runs the SCM operation for its customers.
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